Client Success Manager

May 1, 2023

Rise25: we help B2B companies to get ROI, referrals and clients using podcasts

WebsiteLinkedInAll Job Openings

We help B2B businesses connect to their ‘Dream 100’ clients,  referral partners and get ROI, using a podcast. 

11 - 50

Description

• Be the primary client contact in managing all phases of the strategy behind the podcast • Nurture relationships with clients and help them to implement the company's strategy • Develop new business with existing clients and/or identify areas of improvement • Provide leadership and direction for day-to-day project operations and provides guidance to other members of the team • Help clients to get ROI, clients and strategic partnerships using done-for-you podcasts and content marketing

Requirements

• Quick communication skills via email and phone • Passion for helping B2B clients to get referrals and clients using podcasts • Ability to hold clients accountable • Proven expertise in prioritizing and managing multiple simultaneous projects • Direct experience in building client relationships, establishing project strategy and deliverables, managing project resources and client expectations • Highly structured and process-driven team member that can operate effectively in a fast-paced and dynamic environment • Experience in business development, strategy, accountability coaching, or physical training/fitness instruction • Reliable internet and good at self-direction and taking initiative • Detail-oriented and meticulous in work

Benefits

• Work remotely and have flexible hours • Opportunity to learn from and be mentored by experienced podcasters and writers • Monthly Book and Masterclass Club meetings and video team meetings • New team member mentoring sessions