Senior Account Manager

🔥 2 minutes ago

🇪🇸 Spain – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

🗣️🇪🇸 Spanish Required

Apply Now
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Logo of RTB House

RTB House

1001 - 5000 employees

Founded 2012

🤖 Artificial Intelligence

📣 Marketing

💰 Private Equity Round on 2019-01

Advertising • Artificial Intelligence • Marketing

RTB House is a global leader specializing in deep learning-powered online ad campaigns. The company provides personalized retargeting and brand visibility services using advanced AI technology to engage new and existing customers across multiple markets. RTB House's dynamic ad formats and deep learning capabilities allow businesses to set ambitious sales targets and drive brand loyalty. Additionally, the company offers solutions to manage the evolving digital ecosystem post-cookies while ensuring brand safety and innovation through collaborative client feedback. With a presence in over 90 markets and partnerships with 700K+ publishers, RTB House delivers measurable results for both direct clients and agencies, helping them achieve competitive advantages in the digital advertising space.

📋 Description

• Manage a portfolio of client accounts • Cooperate with the largest brands from the market in Spain • Meet clients face-to-face regularly to ensure premium customer service • Create campaign strategies across various industries based on data analysis, creativity, and client needs • Monitor campaign management goals, including campaign margin and scale • Respond to customer requests and inquiries professionally and promptly • Report campaign status for major clients and provide improvement ideas to the direct manager regarding cross-sell and upsell • Manage customer success and long-term relationships • Provide information about company services and products • Assist customers with launching advertising campaigns • Obtain, review, and process orders; ensure timely payments for services • Work closely with the sales team and technical account management team

🎯 Requirements

• Experience (5+ years) in digital advertising in client facing roles • Preferably experience working in AdTech, advertiser or agency (online area), both on performance and awareness campaigns • Strong commercial acumen • Interest in digital marketing/e-commerce • Working experience with MS Office and Google Workspace • Knowledge of customer support tools and processes • Ability to identify and understand customer needs and requirements • Excellent analytical and problem-solving skills • Well-developed verbal and written communication skills • Multi-tasking, high level of energy, resourcefulness • High level of motivation and willingness to learn • Positive, can-do attitude • Proficiency in Spanish and advanced command of English (C1 level)

🏖️ Benefits

• Competitive salary plus bonus scheme and personal development budgets • Flexible working arrangements ensuring a real work-life balance • Meal vouchers with a daily allowance • Option to work from a co-working space in Madrid or Barcelona at any time • An amazing onboarding process • Numerous opportunities to build your own path of self-development • Unique learning opportunities from commercial and HQ business support teams • Team building events and trips away • Work in a truly international environment

Apply Now

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