Ecommerce Client Success Manager

🔥 8 minutes ago

🇵🇭 Philippines – Remote

💵 A$2.5k - A$3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 32 days.

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RunRemote

WebsiteLinkedInAll Job Openings

1 - 10 employees

📣 Marketing

📦 Logistics

✈️ Travel

Marketing • Logistics • Travel

RunRemote is a recruitment partner that helps companies hire top-rated remote professionals from the Philippines. The firm sources, thoroughly vets, and interviews candidates to present a short list of full‑time hires who work directly for the client, promising significant cost savings (around 70%) and typically placing candidates within 3–4 weeks. RunRemote charges a one-time success fee, offers ongoing support and a 90‑day guarantee, and focuses on roles across sales & marketing, operations, finance, customer experience, HR and design.

📋 Description

• Build and maintain strong relationships with existing clients as their trusted partner and primary point of contact • Understand clients’ businesses, company cultures, hiring requirements, and expectations, and translate them into recruitment briefs • Own assigned accounts and provide consistent communication, updates, and a positive hiring experience • Advise clients on talent availability, market conditions, salary expectations, candidate suitability, and alternative hiring solutions • Manage recruitment requirements from briefing and talent identification through interviews, feedback, offers, reference checks, and successful placements • Identify and engage suitable candidates through the existing talent database, LinkedIn Recruiter, and other sourcing channels • Identify opportunities within client relationships, generate repeat business and referrals, and strengthen partnerships • Keep candidates engaged, manage expectations, provide timely feedback, and ensure a positive candidate experience • Build a recognised voice in the e-commerce industry through LinkedIn activity, industry engagement, and professional networking • Develop LinkedIn posts, Instagram content, reels, and short-form videos • Own account activity, client relationships, placement outcomes, and commercial targets while improving results

🎯 Requirements

• At least 5 years of experience in e-commerce, digital marketing or a client-facing sales or account management role • Strong understanding of the e-commerce industry, including finance, operations, warehousing, HR, and digital marketing • Experience managing client relationships, business accounts, stakeholders, or commercial partnerships • Strong communication and interpersonal skills • Familiarity with candidate assessment, interviewing, and recruitment skills • Ability to manage multiple vacancies and deliver quality shortlists • Ability to influence, negotiate, and manage different stakeholders and expectations • Strong strategic thinking, decision-making, and problem-solving skills • Experience building a personal brand through LinkedIn content, industry engagement, and social media • Comfortable creating short-form video content, Instagram Reels, and other social media posts • Understanding of recruitment sales, business development, and client relationship management • Self-motivated and able to work independently in a remote environment • Previous recruitment, talent acquisition, or agency recruitment experience is advantageous • Experience managing recruitment accounts or end-to-end recruitment assignments is advantageous • Proven recruitment sales targets and conversion rates are advantageous • Experience using LinkedIn Recruiter, ATS platforms, recruitment databases, and AI-powered recruitment tools is advantageous • Familiarity with AI tools such as Claude and other productivity tools is advantageous

🏖️ Benefits

• Great opportunities for career growth • Opportunity to work in an amazing environment • Opportunity to work closely with an innovative recruitment team and gain exposure to AI-driven recruitment processes • 100% remote work • Work from the comfort of your home

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