Client Success Operations Coordinator

🔥 5 minutes ago

🇵🇭 Philippines – Remote

💵 ₱37.5k - ₱46k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 37 days.

Apply Now

Find Similar Remote Jobs

TechnologyAdvice

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

🛍️ eCommerce

📱 Media

Marketing • eCommerce • Media

TechnologyAdvice is a media and technology company that provides insights and recommendations on business-to-business (B2B) technology products and services. The company specializes in helping organizations make informed purchasing decisions by offering expert analysis and comparisons of various software solutions including HR software, CRM, project management tools, and business intelligence systems. Through data-driven analysis and extensive research, TechnologyAdvice aims to simplify the technology buying process and provide valuable resources for businesses looking to implement new digital solutions.

📋 Description

• Set up and maintain client programs in Salesforce • Ensure campaign details, requirements, and timelines are accurate • Monitor active programs and track deliverables • Flag pacing, quality, or execution issues • Troubleshoot campaign setup and delivery issues with internal teams • Prepare and analyze campaign reports • Validate data accuracy, identify trends, and explain findings to Client Success • Coordinate internal handoffs and follow up on open items • Review leads and campaign elements against program requirements • Maintain campaign records and process documentation • Manage requests for reports, campaign summaries, and deliverables • Identify recurring issues and suggest workflow improvements

🎯 Requirements

• Entry-level position • Agile and able to thrive in a fast-paced environment • Highly organized and able to manage several programs and deadlines • Detail-oriented with campaign requirements, data, and reports • Clear and concise communication with internal stakeholders • Proficient in Google Sheets or Excel • Ability to analyze and interpret data and prepare accurate reports • Familiarity with Salesforce or a similar CRM, or ability to learn new systems quickly • Proactive issue identification, problem-solving, and escalation • Interest in B2B demand generation campaigns • Must have a working laptop/PC, internet, and a backup connection • Must be currently authorized to work in the Philippines and maintain authorization throughout employment • Pre-employment screening required

🏖️ Benefits

• Mentorship programs • Leadership academies • Opportunities to shape company culture and DEI initiatives • Flex Fridays • Remote-first culture; work from home • 14 days of annual paid time off • Philippine government-declared holidays • 5 additional paid time-off days after 1 year • Philippine statutory benefits: SSS, PhilHealth, and HDMF • Corporate HMO Plan for all full-time PH employees after two months of tenure • Monthly rice subsidy • Headspace app access • Bonus for presenting in the monthly speaker series

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume