Senior SAP CRM Functional Consultant

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🔥 9 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Runtalent

Runtalent

501 - 1000 employees

Founded 2003

🤝 B2B

👥 HR Tech

☁️ SaaS

B2B • HR Tech • SaaS

Runtalent is a technology services company that specializes in the allocation of qualified professionals across various tech platforms for project needs. They focus on agile squads and managed services, ensuring operational efficiency and project success. With over 20 years in the market, Runtalent has established a strong talent pool and collaborates with multiple industries including finance, healthcare, and entertainment to provide tailored solutions for each client.

📋 Description

• Handle requests for evolutionary improvements in the SAP CRM environment • Work on module-related projects, from requirements gathering to solution delivery • Analyze and resolve critical tickets, ensuring compliance with established SLAs • Conduct requirements gathering and detailing with business areas • Prepare functional specifications for developments and system adjustments • Configure and parameterize SAP CRM functionalities according to client needs • Support and validate developments performed by the technical team • Execute and monitor unit, integration, and user acceptance tests (UAT) • Prepare necessary functional and technical project documentation • Support key users and conduct alignment and training sessions when needed • Identify continuous improvement opportunities in processes supported by SAP CRM.

🎯 Requirements

• Solid experience as an SAP CRM Functional Consultant • Knowledge of customer relationship, sales, service, and support processes • Experience in requirements analysis, system configuration, and functional support • Experience handling maintenance/support requests, enhancements, and projects • Ability to produce functional specifications and process documentation • Experience conducting tests and user acceptance (UAT) with business stakeholders • Good communication skills and the ability to build relationships with users and stakeholders.

🏖️ Benefits

• Remote work • 6-month assignment

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