Project Manager - Support Operations
March 14
🇲🇽 Mexico – Remote
⏰ Full Time
🟡 Mid-level
đźź Senior
👷‍♀️ Project & Program Management
Description
• Samsara is looking for a Project Manager to drive critical initiatives across the different business units within the global Support organization. • This person will work closely with the Support Management and PMO team to identify critical strategic projects for the business, and scope, develop, and manage execution for these projects. • The ideal candidate will have a passion for scaling organizations, streamlining operations, and is eager to spearhead a variety of projects in a fast-moving environment. • Validated project management skills, strong business acumen, the ability to coordinate cross-functional teams, and a technical background are required. • This role will require you to work from our Mexico City office as needed to handle support escalations. • You must reside within a 1.5 hour commuting distance from the office.
Requirements
• B.S. or higher, preferably in Business, Engineering, or other quantitative field • 2-5 years experience as a project manager within operations and/or program management teams within well-run Technical Support, Customer Operations, Customer Success, or Product organizations • Track record of delivering results that demonstratively improve the customer experience • Strong communication skills, including the ability to influence and direct complex projects with a wide variety of stakeholders • Experience with B2B hardware and SaaS products a plus • PMP certification a plus
Benefits
• Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. • Take a look at our Benefits site to learn more.
Apply Now
