
1001 - 5000 employees
Founded 1992
☁️ SaaS
AI • Translation • SaaS
SDL is a company focused on providing AI-powered language services and technology solutions to businesses across various industries. They specialize in translation, localization, and multilingual content management, offering tools like HAI for quick translations and Trados for translation management. SDL also provides structured content authoring platforms and patent translation services. Their technology solutions enhance digital experiences and business insights through next-generation AI, making it easier for companies to manage global content efficiently. Additionally, SDL serves industries such as aerospace, legal, financial, media, and more, with tailored solutions to meet industry-specific challenges.
🔥 3 minutes ago
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1001 - 5000 employees
Founded 1992
☁️ SaaS
AI • Translation • SaaS
SDL is a company focused on providing AI-powered language services and technology solutions to businesses across various industries. They specialize in translation, localization, and multilingual content management, offering tools like HAI for quick translations and Trados for translation management. SDL also provides structured content authoring platforms and patent translation services. Their technology solutions enhance digital experiences and business insights through next-generation AI, making it easier for companies to manage global content efficiently. Additionally, SDL serves industries such as aerospace, legal, financial, media, and more, with tailored solutions to meet industry-specific challenges.
• Develop and maintain relationships with existing local government customers to drive engagement and product adoption • Identify opportunities for upselling and cross-selling additional products and services to meet customer needs • Conduct regular account reviews, analyze usage data, and provide strategic recommendations to optimize customer value • Work closely with the customer success team to ensure a seamless customer experience and drive retention • Partner with sales and marketing teams to develop tailored upsell and cross-sell campaigns • Negotiate contract renewals, expansion and close new deals while ensuring customer satisfaction • Stay up-to-date with industry trends, local government challenges, and competitive offerings
• Prior experience selling permitting software or related municipal government technology solutions is strongly preferred • Ability to effectively manage complex, long-duration sales cycles • 3+ years of experience in account management, customer success, or sales, preferably in GovTech • Proven track record of driving revenue growth through new business/logos and experience successfully upselling and cross-selling • Strong understanding of local government operations and procurement processes is a plus • Excellent communication, presentation, and negotiation skills • Ability to analyze customer data and derive actionable insights • Self-motivated, results-driven, and able to work both independently and collaboratively • Proficiency in CRM tools (e.g., Salesforce, HubSpot) and data analytics platforms
• Competitive salary • Unlimited PTO • Flexible working hours and remote work options • Comprehensive health, dental, and vision insurance • Professional development opportunities and learning budget • Home office and IT budget • Supportive team environment • The chance to work on innovative projects with cutting-edge technologies
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