Mid-Market Account Manager

🕒 May 12

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Sustainable Energy First

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1997

⚡ Energy

☁️ SaaS

Energy • SaaS • Consulting

Sustainable Energy First is a leading UK energy consultancy dedicated to creating sustainable energy opportunities for businesses. With a focus on reducing carbon emissions and supporting clients in achieving net-zero goals, the company works to empower organisations in their sustainability journeys. Through collaboration and innovative strategies, they are committed to making a positive impact on the environment and helping businesses navigate the challenges of transitioning to renewable energy sources.

📋 Description

• 👉 Manage a defined portfolio of mid-market customers, acting as their primary point of contact. • 👉 Drive revenue growth by identifying and converting new business opportunities within existing and new accounts. • 👉 Maintain accurate and timely records in the Salesforce system to support forecasting and pipeline visibility. • 👉 Build strong, trust-based relationships through regular telephony-based engagement. • 👉 Resolve customer queries, complaints, and issues efficiently and professionally. • 👉 Prioritise customer engagement based on data insights and business value. • 👉 Collaborate with internal teams (e.g. Operations, Sales Support) to ensure service excellence and data accuracy. • 👉 Provide accurate sales forecasts on a daily and weekly basis. • 👉 Achievement of monthly revenue targets as defined by the business. • 👉 Contribution to a £5 million annual revenue target through effective pipeline management. • 👉 High levels of customer satisfaction and retention. • 👉 Accurate Salesforce data to support business planning and reporting. • 👉 Increased customer lifetime value through strategic account development.

🎯 Requirements

• ✅ Proven experience in a sales or account management environment. • ✅ Strong negotiation, influencing, and communication skills. • ✅ Commercially minded with a proactive approach to identifying opportunities. • ✅ Proficient in Microsoft Office and Salesforce systems. • ✅ Strong analytical and problem-solving skills. • ✅ Ability to manage large datasets and extract actionable insights. • ✅ Knowledge of the UK energy market and supplier propositions is desirable.

🏖️ Benefits

• 💷 Salary: To be discussed at interview • 🌴 Holidays: 25 days + bank holidays + 🥳 your birthday off, increasing to 30 days on length of service • 🏠 Hybrid working (at least 2 days per week working from our Fulwood, Preston office) • ⌛Flexible working - including the ability to bank up to to 5 extra days off per year • ⛹🏽 Gym contribution • 💰 Long service awards • 🩺 Private Medical Insurance • 🐣 Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave • 🏥 Simply Health scheme • *EV Scheme