Junior Account Manager – Sales and Customer Support

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

👻 Ghost score 12%

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🗣️🇩🇪 German Required

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Logo of SelectLine Holding GmbH

SelectLine Holding GmbH

501 - 1000 employees

Founded 2021

☁️ SaaS

🤝 B2B

SaaS • B2B

SelectLine Holding GmbH is a German company that provides business software — primarily ERP, accounting, and financial administration solutions — for small and medium-sized enterprises. Its website content (cookie and privacy information) shows a web presence for software services and customer-facing online functionality. The company focuses on business-oriented software products and related services delivered to other companies.

📋 Description

• Manage your own customer base from the initial order through ongoing support • Serve as the primary point of contact for customers • Support the entire sales cycle: quoting, ordering, onboarding, account management, and cancellation/retention • Process orders, credit notes, contract amendments, and cancellations in contract management • Proactively manage customer relationships and develop ideas for customer retention and acquisition • Prioritize orders, complaints, and appointments • Represent the company at events such as AOK, IHK, and industry trade fairs

🎯 Requirements

• Experience in inside or field sales (B2B), ideally in a software/SaaS environment • Understanding of the complete sales cycle • Experience in contract management, including orders, credit notes, contract amendments, and cancellation processing • Experience with payroll/HR software or business software (ERP, financial accounting, inventory management) is a plus • Basic understanding of payroll topics such as social insurance, wage types, and statutory reporting obligations is a plus • Proficiency with Outlook • Experience with CRM/ERP systems, ideally Salesforce, Microsoft Dynamics, SAP, or comparable systems • Basic Excel skills for reporting and forecasting • Strong communication skills, organizational talent, and an ownership mindset • Willingness to travel for events and industry trade fairs • Two years of professional sales experience • Completed commercial training or vocational qualification • Class B driving license • German at C1 level • English language skills are a plus

🏖️ Benefits

• Up to 30 days of annual leave • Flexible working hours • Home office options • Permanent employment contract • Targeted professional development through the company’s in-house academy • Modern, ergonomically equipped workstations from day one • Regular team events, including summer parties, Christmas celebrations, and barbecues

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