Account Manager – Existing Customers

🕒 August 18

🇩🇪 Germany – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 21%

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🗣️🇩🇪 German Required

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Shiftmove

201 - 500 employees

📦 Logistics

💼 Consulting

🏭 Manufacturing

Logistics • Consulting • Manufacturing

Shiftmove is a comprehensive fleet management software platform that simplifies mobility operations for businesses. It provides a holistic interface for monitoring vehicle performance, compliance, and logistics, ensuring efficiency and strategic decision-making. With features like real-time tracking, digital logbooks, and automated processes, Shiftmove helps organizations manage their fleets while adhering to legal requirements and improving profitability.

📋 Description

• Manage and commercially develop a portfolio of Mid-Market customers and selected Enterprise accounts • Monitor accounts, prioritize opportunities and risks, and define clear next steps • Manage renewals from offer preparation through customer alignment, price negotiation, and closing • Identify upselling and cross-selling opportunities with Customer Success • Develop concrete expansion opportunities and communicate the value of additional products or solutions • Manage diverse customer stakeholders and structure complex decision-making processes • Document account developments in Salesforce and Planhat • Maintain current opportunities and create realistic pipeline forecasts • Take independent responsibility for assigned accounts while developing strategic account management skills

🎯 Requirements

• Approximately 2–3 years of experience in B2B sales, ideally in a SaaS environment, such as account management, inside sales, new business, or existing business • Experience managing Mid-Market and/or Enterprise customers and understanding of multi-stakeholder decision-making in larger accounts • Experience with renewals, upselling, or cross-selling • Ability to explain the value of a solution clearly, focusing on customer challenges and goals rather than individual product features • Initial practical experience with pipeline management and forecasting • Ability to work independently and organize multiple accounts and opportunities in parallel • Clear and reliable communication with different stakeholders • Curiosity and willingness to develop in strategic account management • Fleet management or automotive experience is advantageous • Fluent German and English, at least C1 level

🏖️ Benefits

• Transparent variable compensation model with fair and achievable targets • 30 vacation days • Additional Mental Health Day • Clear development opportunities • Annual professional development budget • Urban Sports Club • Hrmony • JobRad • Subsidy for the Deutschland-Ticket • Remote work from anywhere in Germany • Up to 12 weeks of remote work from abroad • Company events and team off-sites in Berlin

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