Account Manager – Existing Customers

🔥 29 minutes ago

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Shiftmove

WebsiteLinkedInAll Job Openings

201 - 500 employees

📦 Logistics

💼 Consulting

🏭 Manufacturing

Logistics • Consulting • Manufacturing

Shiftmove is a comprehensive fleet management software platform that simplifies mobility operations for businesses. It provides a holistic interface for monitoring vehicle performance, compliance, and logistics, ensuring efficiency and strategic decision-making. With features like real-time tracking, digital logbooks, and automated processes, Shiftmove helps organizations manage their fleets while adhering to legal requirements and improving profitability.

📋 Description

• Independently manage a portfolio of Mid-Market customers and selected Enterprise accounts • Oversee, prioritize, and define clear next steps for account opportunities and risks • Own renewals of existing contracts — from proposal creation through customer coordination and price negotiation to closing • Work with Customer Success to identify upsell and cross-sell potential and develop concrete opportunities • Understand customer challenges and communicate the value of additional products or solutions • Manage relationships with multiple stakeholders on the customer side • Navigate complex decision-making processes in a structured way • Document developments in Salesforce and Planhat • Keep opportunities up to date and create realistic pipeline forecasts

🎯 Requirements

• Approx. 2–3 years of experience in B2B sales, ideally in a SaaS environment • Experience in Account Management, Inside Sales, New Business or Existing Business • Experience managing Mid-Market and/or Enterprise customers • Understanding of complex stakeholder structures and decision-making processes in larger accounts • Experience with renewals, upselling or cross-selling • Ability to clearly and customer‑centrically explain the value of a solution • Initial practical experience with pipeline management and forecasting • Ability to realistically assess opportunities and plan next steps in a structured way • Independent, organized working style and ability to manage multiple accounts and opportunities in parallel • Clear and reliable communication and adaptability to different interlocutors • Advantageous: experience in fleet management or the automotive sector • Fluent German and English (at least C1 level)

🏖️ Benefits

• Transparent variable compensation model with fair and achievable targets • 30 vacation days • Additional Mental Health Day • Clear development opportunities • Annual professional development budget • Urban Sports Club • Hrmony • JobRad • Subsidy for the Deutschland-Ticket • Remote work from anywhere in Germany • Up to 12 weeks of remote work from abroad • Company events and team on-sites in Berlin