Key Account Manager, Consumer

🔥 2 hours ago

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Signify

10,000+ employees

🔧 Hardware

🏭 Manufacturing

Hardware • Manufacturing

Signify is a global lighting company (formerly Philips Lighting) that designs, manufactures and sells LED and connected lighting products and systems. The company emphasizes energy-efficient and smart lighting solutions, corporate sustainability, and serving customers worldwide — the provided text notes it is #1 in LED and connected lighting, is Best in Class in the Dow Jones World Index for sustainability performance, and employs 26,000+ people across 70+ countries. Signify positions itself as a technology and manufacturing leader in lighting that aims to improve lives and reduce environmental impact.

📋 Description

• Develops and maintains strong, trust-based relationships with key consumer accounts across traditional trade, modern retail, and online channels, ensuring long-term customer satisfaction and business growth. • Achieves sales, revenue, and profitability targets for assigned accounts or channel portfolios. • Negotiates contracts and terms of agreements to maximize profitability while maintaining customer satisfaction. Unlocks additional account value by improving distribution terms, securing strategic agreements, and increasing share of wallet within each customer. • Maintains an in-depth understanding of the customer strategy and defines an account strategy that drives profitable high growth opportunities for Signify as well as operationally managing the execution. Monitors market dynamics, and shopper behavior to identify new growth opportunities. • Defines and leads actions in the accounts, aligning the support across cross-functional Signify teams (e.g. Channel Marketing, Product Marketing, Order Desk, Customer Satisfaction etc.) with the objective of meeting account performance objectives and customer’s expectations. • Build and execute strategy and development plan for assigned channel with focus connected lighting across Central America towards B2C consumers.

🎯 Requirements

• Bachelor's degree in Business Administration, Sales, Marketing, or related fields • 3+ years of experience in key account management or sales roles within the consumer sector, demonstrating proven success in managing complex accounts and driving profitable growth. • Professional experience developing thriving, long-term relationships within the consumer channel and DIY channel • Business English is required • Ability to travel (Nicaragua, Panama, Honduras, Guatemala, El Salvador) • To be based in San Salvador or Guatemala.

🏖️ Benefits

• You can grow a lasting career here. We’ll encourage you, support you, and challenge you. • We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. • We’ll listen to you too, because we see and value every one of our 27,000+ people. • We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. • With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

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