Customer Success Manager

🔥 20 minutes ago

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Sitetracker

201 - 500 employees

📦 Logistics

💼 Consulting

📡 Telecommunications

Logistics • Consulting • Telecommunications

Sitetracker is a leading provider of deployment operations management software, primarily aimed at high-volume, repeatable, and distributed infrastructure projects. It serves industries such as telecommunications, energy, and construction & engineering, offering solutions to efficiently manage projects, sites, and assets. Utilizing its platform, which integrates geospatial data to streamline processes, Sitetracker enables enhanced project visibility and profitability for companies and governments worldwide. The company's services are built on a cloud platform, leveraging technologies such as Salesforce for document management, machine learning, and security, with a focus on industries like telecom, renewable energy, and utility connectivity.

📋 Description

• Drive customer success through strategic relationships • Create and execute success and account plans • Assess and mitigate customer issues for long-term satisfaction • Collaborate cross-team for customer experience enhancement

🎯 Requirements

• 10-15 customer portfolio management • Project management skills • Technical insights in customer success • Ability to communicate effectively with stakeholders

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