Customer Service Agent, English Speaker – Night Shifts

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SIXT

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1912

📦 Logistics

🚘 Automotive

💼 Consulting

Logistics • Automotive • Consulting

SIXT is a global mobility company offering premium car rental, long-term rentals, car subscriptions, chauffeur services, and car-sharing through an integrated app and worldwide station network. With over 2,000 stations in 105+ countries and a diverse fleet of 222,000+ vehicles including luxury and specialty models, SIXT serves leisure and corporate customers with airport and city pick-up/return, business fleet solutions, and digital booking and loyalty features.

📋 Description

• You are the first point of contact for our customers, advising them on bookings, rental agreements, complaints, and invoices • Support business and private customers by phone and email, helping them navigate online booking systems, make reservations, and find the right solution for any issue • Approach every interaction with a sympathetic ear and a solution-oriented mindset • Collaborate closely with other departments to deliver the best possible service and drive customer satisfaction and loyalty

🎯 Requirements

• Fluent in English (written and spoken) • Available to work fully remotely from Portugal in rotating shifts from 6pm to 8am • Prior experience in customer service, a call centre, or BPO environment is required • Organised, communicative, resilient under a heavy workload, and highly dependable • Thrive in international teams and value the exchange with colleagues across different backgrounds • Comfortable working with MS Office programs, especially Outlook, Word, and Excel

🏖️ Benefits

• Enjoy 28 vacation days per year • Additional day off on your birthday • One volunteer day annually • Private health insurance that also covers your spouse and children free of charge • Yearly Coverflex allowance • Daily meal allowance • Exclusive rates on all SIXT services and special discounts extended to family and friends