
501 - 1000 employees
📚 Education
🤝 B2B
Education • B2B
SKOLAE is a French higher-education and professional training group that operates a network of schools and campuses focused on work-study (alternance) and vocational education. The group offers undergraduate and continuing education programs, partners closely with companies to place students in apprenticeships and professional roles, and emphasizes market-aligned pedagogy across its schools.
🕒 4 days ago
🗣️🇫🇷 French Required
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501 - 1000 employees
📚 Education
🤝 B2B
Education • B2B
SKOLAE is a French higher-education and professional training group that operates a network of schools and campuses focused on work-study (alternance) and vocational education. The group offers undergraduate and continuing education programs, partners closely with companies to place students in apprenticeships and professional roles, and emphasizes market-aligned pedagogy across its schools.
• Know your market • Know the full product offering and catalog formats of the brands, without needing to be an expert • Have a thorough command of the conference offering and maintain a strong level of knowledge, in collaboration with Offering Managers • Know the internal customer journey • Manage the customer relationship • Propose alternative solutions to clients when necessary and organize individualized, personalized support • Conduct lead-qualification activities and forward qualified leads to the sales teams or propose a support solution • Adopt a consultative stance to support clients and drive a customer retention strategy • Grow revenue • Implement prospecting activities (phone and e-mail) • Identify target registrants with the aim of cross-selling • Support and relay marketing actions to clients/prospects, then carry out sales follow-ups • Ensure service quality • Guarantee the quality of customer relationships and uphold the company’s brand image • Act as a facilitator for your clients • Ensure the quality of data handling • Ensure proper follow-up of cases in the tools • Manage performance • Ensure compliance with the company’s productivity standards • Contribute to revenue growth • Ensure margin compliance • Produce weekly reporting • Additional activities • Contribute to brand visibility and to continuous improvement of the offering (customer feedback, social media, etc.)
• Bachelor’s degree to Master’s degree (Bac+2 to Bac+5) in business, customer relations, or equivalent • First successful experience in customer relations, account management, business development, or customer service • Excellent customer service orientation and commitment to client satisfaction • Strong interpersonal skills, active listening and consultative approach • Interest in business development (prospecting, retention, cross-selling) • Organized, rigorous, with the ability to manage multiple files in parallel • Proficient with office tools and ideally experienced with a CRM • Team spirit, autonomy and results orientation
• Supplementary health insurance (mutuelle) • Meal vouchers (tickets-restaurant) • 1 day remote work per week • 50% reimbursement of public transport costs
Apply Now🕒 July 7
501 - 1000
⚕️ Healthcare Insurance
💊 Pharmaceuticals
🎯 Recruiter
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