Account Manager (LATAM)

April 3

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We Satisfy Your Global EOR & Payroll Needs

Project managemnt • Expert database • Recruitment • Remote work • Payroll

11 - 50

💰 Seed Round on 2021-03

Description

• Develop trusted advisor relationships with clients • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Responsible for the onboarding and offboarding of clients and its employees • Clearly communicate/update the progress of monthly/quarterly initiatives to leadership • Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing • Accurately crosscheck and confirm payroll and reimbursements of clients’ employees • Collaborate with sales team to identify and grow opportunities within territory • Assist with challenging client requests or issue escalations as needed • Manage the logistics and inventory of company laptops, including receiving, shipping, and resetting devices as necessary • Ensure all laptops are properly labeled with asset numbers for tracking and inventory purposes

Requirements

• Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role • Minimum 2~3 years of experience in a client facing role • High attention to detail and excellent organizational skills • Experience with CRM softwares and project management tools • Proven ability to juggle multiple client accounts and time-sensitive projects at a time • Excellent listening, collaboration and cross-cultural patience and understanding • Go-getter attitude with strong problem solving skills and a curiosity to learn • Ability to work independently without constant supervision, prior remote working experience is a plus • Strong verbal and written communication skills • Fluency in Mandarin Chinese would be an advantage

Benefits

• Unlimited holidays (but sorry, you cannot cash out) • Flexible working hours • Laptop buy-back policy • Seasonal bonus