Junior Account Manager

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SOFTSWISS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🎮 Gaming

Gaming • Software Development

SOFTSWISS is a leading provider of iGaming software solutions, offering a wide range of products including iGaming Platform, Sportsbook Platform, Game Aggregator, Jackpot Aggregator, and more. Established in 2009, SOFTSWISS has grown to employ over 1,700 people across 4 international offices in Poland, Georgia, Malta, and several remote locations. The company is known for its innovation in the iGaming industry, being the first Crypto iGaming provider in the world. SOFTSWISS not only promotes a dynamic and flexible work culture with comprehensive employee benefits but also commits to social responsibility by supporting various campaigns and initiatives.

📋 Description

• building strong long-term relationships with clients and key people on the clients’ side • understanding the specifics of the client's business, analysis of the client's requirements • assistance in solving technical problems • daily consultations on using the product • conducting product trainings and demonstrations for clients and their teams • interacting with the development team, collection and analysis of clients’ feedback, direct participation in product backlog shaping • creating manuals and documentation on the use of the product for customers

🎯 Requirements

• Written and spoken English – B2; Russian - native or close to native • Knowledge of other languages would be a plus • Strong communication, problem-solving and analytical skills • Experience as an Account Manager, Support Specialist, or Consultant for at least 1 year • Ability to work in a fast-paced manner and manage stress • Self-organization and ability to prioritize tasks • Ability to work both independently and in a team • Negotiation experience would be a plus • Experience in the IT field would be a plus

🏖️ Benefits

• Full-time remote work opportunities and flexible working hours • Private insurance • Additional 1 Day Off per calendar year • Sports program compensation • Comprehensive Mental Health Programme • Free online English lessons with a native speaker • Generous referral program • Training, internal workshops, and participation in international professional conferences and corporate events.