Customer Service Representative, Danish

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Solenis

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

Solenis is a leading provider of specialty chemical solutions and services aimed at improving industrial operations and sustainability practices. The company serves various markets, including food & beverage processing, agriculture, pulp & paper, and oil & gas. Solenis is known for its innovative chemistries, advanced monitoring and control systems, and expert support, which enhance operational efficiencies and sustainability for its clients. With a focus on water treatment and process improvements, Solenis helps industries reduce costs, improve productivity, and attain environmental goals through bespoke solutions and consulting services.

📋 Description

• Resolve escalated or complex customer issues with professionalism • Mentor and train entry-level Customer Service Representatives • Identify and support improvements in service processes • Help monitor service quality and team performance • Build and maintain strong customer relationships • Provide expert support for complex customer needs • Help manage overall customer service performance

🎯 Requirements

• Proficiency in Danish and English is a must • 2+ years of customer service experience • Excellent communication and problem-solving skills • Experience with CRM tools and service platforms • High school diploma required • All candidates must be eligible to work in the EU area

🏖️ Benefits

• Private medical care by Lux-MED • Life insurance by UNUM • Employee retirement plan (PPE) after trial period • Sports card (Multisport) - partially employer-funded • Employee Assistance Program for Employees and Families • Opportunities for professional growth and development • Comprehensive benefits • Competitive compensation