Key Account Manager

🕒 March 3

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Logo of Solera, Inc.

Solera, Inc.

5001 - 10000 employees

Founded 2005

🚗 Transport

☁️ SaaS

Transport • AI • SaaS

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Own Strategic Relationships by leading customer engagement and retention efforts • Build deep relationships and execute strategic account plans • Drive Retention & Product Success by leading adoption strategies and monitoring account health • Act as the primary point of contact for complex escalations • Run strategic business reviews to identify opportunities • Collaborate with internal teams to advocate for customer needs

🎯 Requirements

• 3+ years of experience in Customer Success or Account Management supporting strategic or enterprise accounts • Demonstrated success navigating large organizations and influencing cross-functional stakeholders • Deep knowledge of the SaaS customer lifecycle • Skilled in data storytelling and ROI-based consultation • Experience in the automotive industry or with dealership operations is strongly preferred • Proficient in Salesforce, DealerSocket CRM, and other enterprise SaaS platforms • Proficiency in MS Office, Outlook, and TEAMS • Ability to travel up to 50%

🏖️ Benefits

• Professional development opportunities • Paid time off • Flexible working arrangements

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