Operations Virtual Assistant – Admin, Order Processing

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🔥 30 minutes ago

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Logo of Sporticulture™

Sporticulture™

11 - 50 employees

Founded 2015

🛍️ eCommerce

🛒 Retail

⚽ Sports

eCommerce • Retail • Sports

Sporticulture is an e-commerce retailer that sells team-branded and sports-themed live plants, containers, and fan-focused decor for tailgating, homegating, teamscaping and fan crafting. Their site highlights products for NFL, MLB, NHL, NBA and college teams and positions the brand as "For The Deep Rooted Fan" with seasonal live-plant arrangements and team-color pots. The business appears focused on direct-to-consumer online sales and consumer retail of licensed sports-themed home and outdoor decor items.

📋 Description

• Provide processing coverage during peak seasons (Q4) • Assist with partner onboarding and expansions • Support exception handling and account maintenance • Maintain consistent documentation • Ensure routing, labeling, and documentation requirements are met • Provide warehouse team with clear instructions • Create compliant carton labels • Prepare custom packing slips & supplementary paperwork • Upload freight documents into customer portals • Process EDI transactions for wholesale customers • Maintain and organize compliance documentation • Build structured workflow checklists • Maintain documentation library for ongoing reference

🎯 Requirements

• Experience with dropshipping or EDI is an advantage • Strong organizational and documentation skills • Experience with wholesale routing guides preferred • Ability to work across multiple departments • High attention to detail and strong communication skills

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