Virtual Assistant, Admin, Invoicing, Referral Coordination – NDIS, Aged Care

🕒 March 19

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Administrative Assistant

👻 Ghost score 60%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ProSource

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

ProSource is a business process outsourcing and distributed team provider that builds and manages remote teams—primarily staffed from the Philippines—for global clients, including Fortune 500 and large public companies. They supply teams and individual talent across technical (software, cloud, QA), non-technical (virtual assistants, sales, customer support), creative (UI/UX, graphic design, content), finance (accountants, payroll), and leadership roles, handling recruitment and ongoing team management so clients can scale operations and focus on core business functions.

📋 Description

• Manage incoming and outgoing emails, ensuring timely responses and follow-ups • Process and track client referrals; prompt completion of referral forms and assign them to the appropriate clinician • Monitor escalation reports and flag service delays or concerns • Schedule appointments and manage the directors calendar • Send assessment confirmations and appointment reminders to clients • Provide a daily summary of referrals, quotes, and outstanding actions via WhatsApp • Handle cancellations and rescheduling requests • Perform light reception tasks and respond to client enquiries • Generate and manage invoices in Xero across two separate business entities • Ensure accurate invoice submissions to prevent rejections • Process remittance advice and forward records to the bookkeeper • Liaise with providers for invoice clarifications and ensure clean reconciliation • Follow up on outstanding invoices and payments • Process contractor invoices in a timely manner • Send daily summaries of invoicing activity via email

🎯 Requirements

• Strong administrative experience in NDIS or Allied Health settings (NDIS invoicing experience is essential) • Confident managing workflows independently and efficiently • Familiarity with using Xero across multiple entities • Highly reliable, detail-oriented, and responsive • Excellent written and verbal communication skills • Prior experience supporting Australian businesses or healthcare teams is highly regarded.

🏖️ Benefits

• Great team culture and strong support from leadership • Long-term opportunity with an established and growing Australian healthcare provider • Work remotely from anywhere in the Philippines