Virtual Assistant – Ecommerce

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🔥 31 minutes ago

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Sporticulture™

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🛍️ eCommerce

🛒 Retail

⚽ Sports

eCommerce • Retail • Sports

Sporticulture is an e-commerce retailer that sells team-branded and sports-themed live plants, containers, and fan-focused decor for tailgating, homegating, teamscaping and fan crafting. Their site highlights products for NFL, MLB, NHL, NBA and college teams and positions the brand as "For The Deep Rooted Fan" with seasonal live-plant arrangements and team-color pots. The business appears focused on direct-to-consumer online sales and consumer retail of licensed sports-themed home and outdoor decor items.

📋 Description

• Process daily EDI orders for partners such as Fanatics, Rally House, HSN, Colony Brands, and additional True Commerce partners • Process orders for non‑integrated partners (e.g., Sharper Image, QVC) • Ensure timely acknowledgments, shipping confirmations, and invoices • Monitor system for unacknowledged or stalled orders • Process cancellations and quantity modifications • Troubleshoot EDI transmission errors • Coordinate with trading partner account managers • Update inventory when items go out of stock • Monitor return logs and document all returns in Business Central • Create and transmit EDI credit memos • Review weekly warehouse scrap logs and update inventory • Maintain tracking logs daily • Identify late shipments, delivery exceptions, or missing scans • Initiate reshipments as needed • Update tracking info in partner portals • Assist in onboarding new trading partners • Support item uploads & configuration • Cross‑train across all dropship accounts

🎯 Requirements

• Experience in EDI processing preferred • Familiarity with True Commerce or similar platforms (advantage) • Strong attention to detail and accuracy • Ability to manage large volumes of repetitive tasks • Excellent communication & coordination skills • Experience with Business Central is a plus