Revenue Operations Analyst

April 3

Spreedly

Use our flexible platform and vast ecosystem to orchestrate the ideal payment strategy. Turn Possibilities into Payments

Online merchants & marketplaces • Multiple payment gateway integration • Securely capture and vault credit cards and payment methods • Reduce PCI compliance risk

51 - 200

💰 $75M Private Equity Round on 2019-11

Description

• Data Analysis: Conduct thorough analysis of sales, marketing, and customer data to identify trends, patterns, and opportunities for revenue optimization. • Salesforce Management: Work closely with the Salesforce administrator to ensure Salesforce is effectively capturing and organizing relevant data, and implement necessary updates or enhancements to improve data quality and usability. • Integration of Tech Stack Data: Integrate data from various sources within the tech stack to provide a holistic view of the customer journey and revenue generation process. • Insight Generation: Deliver actionable insights to the President and other stakeholders based on data analysis, supporting strategic decision-making and revenue growth initiatives. • Collaboration: Collaborate closely with Sales, Marketing, Launch, Customer Success, and Support teams to align data analysis efforts with organizational goals and priorities. • Performance Metrics: Develop and maintain key performance metrics related to sales pipeline, onboarding funnel, time to value, churn, adoption, and retention, providing regular reports and updates to stakeholders. • Process Optimization: Identify opportunities to streamline and optimize revenue operations processes through automation, standardization, and best practice implementation.

Requirements

• Minimum of 3 years’ experience in revenue operations, business analysis, or similar function, preferably in a SaaS or tech-driven environment optimizing GTM team processes and performance • Advanced Excel or Google Sheets skills • An understanding of the B2B SaaS sales cycle and customer journey • Highly detail-oriented, ensuring all work is completed thoroughly and accurately • Experience with most or all of our systems (or similar tools) - Salesforce, Pardot, Clari, Catalyst, Zendesk, Groove, Gong, and Looker • Excellent customer service skills • A strong team player with the ability to think strategically and initiate, refine, and complete projects proactively with minimal guidance • Clear, thorough documentation is in your DNA, and you like using that documentation to train and coach the broader team • Bachelor’s degree or an equivalent combination of education and experience

Benefits

• Competitive salary + Equity • Group Life Insurance and Disability Coverage • Medical, Vision, and Dental coverage • Pension contribution • Open Paid Time Off policy + 12 weeks of paid leave for new parents • Monthly home working/digital lifestyle stipend, new MacBook, and one-time access

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