Account Manager

🕒 February 19

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St. Onge Company

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1983

🤝 B2B

🏢 Enterprise

🚗 Transport

B2B • Enterprise • Transport

St. Onge Company is a consulting and engineering firm that designs and optimizes supply chain, logistics, manufacturing, and healthcare operations. They provide facility master planning, detailed design, procurement and implementation management for distribution centers, hospitals, and manufacturing sites, plus systems support such as WMS/WCS/TMS selection, automation evaluations, CAD modeling, simulation, and custom software solutions. Their services also include supply chain strategy, inventory and labor optimization, 3PL evaluation, operational excellence, materials management, and military/government logistics.

📋 Description

• Act as the primary point of contact for customer account management matters • Foster and maintain strong, long-term client relationships • Negotiate contracts and close agreements to optimize profitability • Cultivate trusted advisor relationships with key accounts, stakeholders, and executive sponsors • Ensure timely and successful delivery of solutions aligned with customer needs and goals • Communicate progress of monthly/quarterly initiatives to internal and external stakeholders • Identify growth opportunities with existing clients and recommend improvements to meet sales targets • Track and forecast key account metrics (e.g., quarterly sales results and annual forecasts) • Prepare detailed reports on account status • Partner with the Business Development to explore and develop new opportunities within the territory • Address complex client requests and manage issue escalations as needed • Demonstrated ability to manage multiple account projects simultaneously while maintaining strong attention to detail, reviewing subordinate work and ensuring quality client deliverables

🎯 Requirements

• Bachelor’s Degree in Engineering, Supply Chain, or a related field (Master’s degree in addition to the 15+ years of experience is a plus) • 15+ years of job-related experience • Proven ability to communicate, present, and influence stakeholders at all levels of the organization, including executives and C-suite leaders • High attention to detail • Commitment to continuous improvement • Strong analytical experience related to complex supply chain resources and facility operations • Experience with and knowledge of warehouse management systems (WMS), manufacturing execution systems (MES) and enterprise resource planning systems (ERP), such as SAP a plus • Experience working in various distribution and/or manufacturing sectors, demonstrating the ability to adapt to different operational models, processes, and supply chain structures • Proficiency in MS Excel and MS PowerPoint • Working knowledge of database tools or visualization software such as SQL, Python, Tableau, or Power BI a plus

🏖️ Benefits

• Competitive salary • Bonus program • Medical, dental & vision • FSA and HSA options for Medical plan • 401 (K) + match • Home office equipment stipend • Generous tuition reimbursement • Life Insurance • AAA & Fitness membership reimbursements • Company cell phone • Employee Assistance Program • Identity Theft Protection reimbursement