Operations Specialist – Events Industry

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Staff Domain

201 - 500 employees

Founded 2018

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Staff Domain is a company dedicated to helping individuals build fulfilling careers by providing a dynamic and supportive work environment. With offices in various locations including Australia, the United States, the Philippines, and South Africa, Staff Domain focuses on connecting job seekers with opportunities that align with their personal and professional goals.

📋 Description

• Support daily operations through rostering and event coordination. • Ensure accurate staff scheduling and system updates. • Provide administrative and data entry support. • Maintain operational efficiency and compliance. • Prepare and manage hospitality staff rosters. • Allocate staff based on availability, skill set, and event requirements. • Monitor shift changes, cancellations, and replacements. • Communicate roster updates to staff in a timely manner. • Ensure compliance with award rates and shift requirements. • Track attendance and flag discrepancies. • Create and update events in internal systems. • Input event details including location, time, staffing requirements, and special instructions. • Coordinate event changes and communicate updates to relevant teams. • Assist in tracking event staffing coverage and requirements. • Perform accurate data entry into operational systems. • Maintain updated records of staff profiles and availability. • Generate basic operational reports (rosters, staffing coverage, etc.). • Assist with documentation, filing, and record management. • Support operations team with general administrative tasks.

🎯 Requirements

• Strong organisational and scheduling skills. • High attention to detail and accuracy. • Basic understanding of rostering principles. • Good communication skills (written and verbal). • Proficiency in MS Office (Excel preferred). • 1–2 years administrative or operations experience. • Experience in hospitality, events, or workforce scheduling (preferred). • Experience in data entry or system management. • Ability to multitask in a fast-paced environment. • Highly organised and structured. • Proactive and dependable. • Strong sense of accountability. • Team-oriented mindset. • Ability to work under pressure and meet deadlines.

🏖️ Benefits

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents). • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary). • Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!

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