Bilingual Dental Front Desk, Patient Coordinator

🔥 0 minutes ago

🌐 Nicaragua, Colombia, +4 more countries – Remote

🇳🇮 Nicaragua – Remote 🇨🇴 Colombia – Remote 🇸🇻 El Salvador – Remote 🇭🇳 Honduras – Remote 🇵🇪 Peru – Remote 🇬🇹 Guatemala – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Serve as the primary remote front-desk point of contact for patients • Answer incoming patient calls professionally and warmly • Understand patient needs and provide appropriate assistance • Communicate with English- and Spanish-speaking patients • Schedule patients directly into the practice's schedule using Dentrix • Apply dental scheduling workflows and prioritize emergency dental patients • Handle emergency scheduling needs, especially during weekends • Make recall calls and conduct hygiene-related outreach • Schedule and reschedule hygiene appointments • Follow up with patients to maintain a full hygiene schedule • Re-engage patients who are due for care • Monitor and manage the practice's marketing and lead-tracking portal • Enter and assign a status to every incoming call • Track incoming call sources to measure marketing ROI • Monitor the remote patient check-in system and assist patients • Support patients completing paperwork/check-in through the practice's iPads • Complete front-office and administrative tasks during slower periods • Assist with insurance verification and checks • Support prior authorization tasks as responsibilities expand • Assist with additional scheduling, outbound calls, and administrative duties • Potentially support marketing-related activities through the marketing portal • Potentially support the full-arch program, including appointment scheduling and initial patient communication

🎯 Requirements

• Previous dental office experience is required • Experience working in a dental front-desk or reception role • Strong dental scheduling experience • Experience handling high-volume incoming dental calls • Experience handling or triaging emergency dental calls • Experience with dental recall and hygiene scheduling • Fluent English and Spanish • Excellent verbal and written communication skills • Warm, friendly, and patient-focused personality • Strong attention to detail and organizational skills • Ability to work independently in a remote environment • Reliable and committed to a long-term position • Comfortable working weekends and holidays when the practice is open • Experience with Dentrix preferred • Experience with marketing, lead-tracking, or call-source platforms preferred • Previous experience working remotely for a dental practice preferred • Experience with insurance verification or prior authorizations preferred • Generic medical experience or general VA experience alone will not be sufficient

🏖️ Benefits

• 40 hours per week • Thursday–Monday schedule • Saturday and Sunday availability required • Negotiable pay rate depending on skillset and experience • Full-time contractor position