Bilingual Pediatric Medical Receptionist, ECW

🔥 3 hours ago

🌐 Nicaragua, Colombia, +4 more countries – Remote

🇳🇮 Nicaragua – Remote 🇨🇴 Colombia – Remote 🇵🇪 Peru – Remote 🇸🇻 El Salvador – Remote 🇭🇳 Honduras – Remote 🇬🇹 Guatemala – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Schedule, reschedule, and manage patient appointments using eClinicalWorks (ECW) • Answer and manage inbound patient phone calls professionally and efficiently • Provide friendly and professional communication with patients and families • Respond to patient emails and messages through the practice inbox • Perform insurance eligibility and benefits verification • Maintain accurate and up-to-date patient information and appointment records • Assist with general medical front-desk and administrative tasks as needed • Follow established practice procedures for scheduling, patient communication, and insurance verification • Handle a high volume of patient interactions while maintaining a positive and professional phone presence

🎯 Requirements

• Fluent in English and Spanish, both spoken and written • Hands-on experience using eClinicalWorks (ECW) • Previous experience as a medical receptionist, front-desk coordinator, patient care coordinator, or medical virtual assistant • Experience handling inbound patient calls and appointment scheduling • Previous experience with insurance eligibility and benefits verification • Excellent verbal and written communication skills • Confident, professional, and friendly phone personality • Strong organizational skills and attention to detail • Ability to work EST hours • Comfortable working independently in a remote environment • Portuguese language skills are a strong plus; English/Spanish/Portuguese would be ideal • Previous experience working in a pediatric practice or pediatric front-desk environment • Experience supporting U.S.-based healthcare practices • Familiarity with common healthcare administrative workflows and patient scheduling processes

🏖️ Benefits

• Full-time contractor position • 40 hours per week • Negotiable pay rate depending on skillset and experience