Bilingual Personal Injury Intake Specialist

🔥 8 minutes ago

🌐 Brazil, El Salvador, +5 more countries – Remote

🇧🇷 Brazil – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇭🇳 Honduras – Remote 🇳🇮 Nicaragua – Remote 🇬🇹 Guatemala – Remote 🇪🇨 Ecuador – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Conduct empathetic, thorough client intake interviews in English and Spanish • Evaluate case viability based on firm criteria and execute new case sign-ups • Open new legal and insurance claims promptly • File initial notices and documentation accurately • Request, track, and follow up on medical records, bills, and treatment records • Serve as a primary point of contact for clients, provide updates, address inquiries, and maintain client relationships • Manage daily administrative workflows, update client files, track deadlines, and maintain organized digital records • Log client interactions, notes, and records accurately in Filevine and non-EMR tools

🎯 Requirements

• 2+ years of experience supporting a US-based Personal Injury law firm in an intake or case management capacity • Bilingual fluency in English and Spanish, with exceptional communication skills and a compassionate phone manner • Strong preference for hands-on experience using Filevine • Preference with AdvancedMD (EMR/EHR) and RingCentral phone systems • Proficiency with Dropbox, Google Workspace, Microsoft Office/Outlook, and Monday.com • Must be available full-time Monday–Friday, 8:00 AM–5:00 PM PST • High attention to detail, exceptional organizational skills, strong multitasking abilities, and commitment to strict confidentiality and HIPAA compliance • Reliable internet connection, power/internet backup solutions, and a quiet, professional home workspace