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Virtual Practice and Operations Manager

🔥 18 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Staffing For Doctors's careers page, not through a job board

First seen by Remote Rocketship 18 hours ago

Still open on Staffing For Doctors's site. Checked 3 hours ago.

Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Monitor, align, and balance daily appointment schedules across athenaOne and Boulevard • Manage provider calendars to minimize cancellations, optimize appointment flow, and fill open slots • Provide remote operational oversight for 10–15 in-house staff across front-desk, medical assisting, and administrative functions • Generate, review, and analyze clinical, operational, and financial reports in athenaOne • Identify operational bottlenecks, track KPIs, and recommend workflow improvements • Coordinate quality campaigns to ensure care gaps are closed • Perform end-of-day audits on all clinical encounters • Verify and enter CPT/ICD-10 procedure codes provided or confirmed by physicians • Flag missing documentation, unclosed charts, and incomplete charges before claims are processed • Pull A/R and claim denial reports, track denial lists, and follow up with the external billing company • Track credentialing milestones and re-credentialing deadlines with the external credentialing agency • Oversee aesthetics vendor communications and monitor clinical supply inventory thresholds • Prepare purchase orders for executive approval • Maintain staff shift schedules, monitor attendance, track timecards, and gather bi-weekly payroll data • Approve routine PTO requests and deliver physician feedback to staff • Submit an End-of-Day Summary and compile a Weekly Operations Report for the Medical Director • Serve as the operational bridge between Rose MD Health and Rose MD Aesthetics

🎯 Requirements

• 2–3+ years as a Medical Office Manager or Healthcare Operations Manager covering operations, financial reporting, and A/R oversight • Minimum 1+ year of direct, recent hands-on experience using athenaOne, specifically generating/analyzing reports and managing/scrubbing encounters • Working knowledge of medical billing, CPT/ICD-10 coding workflows, claims denials, and credentialing timelines • Proven track record leading clinical or administrative staff remotely • Flawless written and verbal English communication • Full-time availability Monday through Friday, fully aligned with US Eastern Time (ET) clinic hours • Experience with athenaOne and Boulevard • Ability to monitor and coordinate schedules across both platforms • Ability to oversee remote operations for 10–15 in-house staff • Ability to conduct end-of-day encounter audits and verify/enter physician-provided CPT/ICD-10 codes • Ability to track billing, credentialing, staff attendance, timecards, PTO, and payroll data • Ability to oversee vendor communications, inventory thresholds, and purchase orders

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