Senior Inside Account Executive – SLED

Job not on LinkedIn

🕒 6 days ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $35k - $175k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

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Staples Promotional Products

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

🛒 Retail

🤝 B2B

eCommerce • Retail • B2B

Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.

📋 Description

• Manage an average portfolio of ~100 customer accounts, with approximately $16M in revenue responsibility, ensuring profitable growth across the book of business. • Drive revenue by proactively identifying and pursuing programmatic and incremental opportunities across the full account hierarchy (site-level, end-user, and enterprise-wide). • Partner closely with Outside Developers to increase sales and ensure program compliance across all customer locations. • Leverage prescribed sales tools (e.g., Prioritized Insights, Tenfold, Salesforce (SFDC)) to prioritize activities, improve efficiency, and document customer interactions and insights. • Collaborate with category experts and customer support teams to execute account plans and deliver best-in-class service to customers. • Work in partnership with the Revenue Management Team to evaluate opportunities and make discretionary pricing decisions, informed by account knowledge and future spend potential; ensure accurate execution of BPIs in accordance with contract terms. • Demonstrate strong business acumen and sales expertise to uncover incremental opportunities at both master and site levels, while maintaining awareness of the competitive landscape. • Develop deep understanding of customer industry purchasing processes, enabling effective product selection guidance and standardization of SA.com product assortments. • Lead implementation and ramp-up of new and existing customer programs, driving adoption and compliance to maximize value realization. • Engage the Customer Support Center (CSC) to proactively manage the customer experience and resolve maintenance or service-related requests. • Build and maintain strategic relationships with senior executive stakeholders within the customer base to strengthen partnerships and drive long-term growth.

🎯 Requirements

• Strong internal drive with a competitive mindset and desire to win, paired with a low tolerance for complacency. • Proven resilience, with the ability to leverage rejection as a learning opportunity and quickly pivot to the next best action. • Demonstrated success in program management and/or business development, with a track record of driving measurable results. • Ability to confidently engage and influence senior-level customer stakeholders, including executive decision-makers. • Strong presentation skills, with the ability to develop and deliver compelling, data-driven narratives. • Expertise in consultative, solutions-based, and insight-driven selling, including advanced negotiation and client management capabilities. • Ability to set strategic targets, create actionable customer growth plans, and collaborate effectively with cross-functional product category sales teams. • Strong business, financial, operational, and technology acumen, enabling informed decision-making and value-based selling. • Analytical mindset with the ability to interpret customer data, industry trends, and business insights to develop tailored solutions aligned with the Staples value proposition. • Self-motivated and highly accountable, with the ability to operate independently and manage priorities effectively with minimal supervision.

🏖️ Benefits

• Inclusive culture with associate-led Business Resource Groups • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!