January 11
🏈 Anywhere in North America – Remote
💵 $85k - $105k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
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• Respond to and resolve Galaxy & SEP customer inquiries • Contribute to the customer-facing self-serve knowledge base • Collaborate with pre and post-sales teams • Participate in ongoing personal learning • Escalate and manage escalated issues with Engineering
• Background in deploying and debugging complex systems • Experience with distributed systems, Hadoop, cloud technologies, security, DBMSs, and Java • Strong communication skills • Ability to work in a fast-paced dynamic environment • Curiosity to learn and explore various approaches and solutions • Cross-functional collaboration • Working hours 11am - 8pm PST
• Competitive salaries and attractive stock grants • Remote-friendly work options • Flexible paid time off • Access to comprehensive benefits offering • Diverse and inclusive work environment • Employee resource groups • Opportunity for career growth
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