Onboarding Engineer – Presales

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Starburst

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Starburst is an advanced data platform that provides a robust and scalable data lakehouse environment, designed to securely access, analyze, and share data across hybrid, on-premises, and multi-cloud environments. With its enhanced Trino engine, Starburst enables businesses to process and analyze enterprise data 25% faster, catering to complex queries over vast datasets. The platform prioritizes reliability, offering 24/7 support and a proven uptime, empowering data teams to glean insights efficiently across all industries.

📋 Description

• Execute customer proof of concept studies • Serve as an expert on Starburst products and services • Consult on architecture, deployment, and design discussions • Consult with Professional Services on post-sales deployments and onboarding • Act as a customer-facing technical resource during technology evaluations • Provide product feedback for internal product engineering discussions • Design and execute strategic team projects and initiatives • Collaborate with Engineering and Support on critical customer operational issues and questions • Develop field best practices and how-to documents • Contribute to the internal knowledge base • Troubleshoot customer deployments and support successful technical campaign completion • Guide customers migrating from legacy platforms and moving to production

🎯 Requirements

• Expertise or experience in one or more of: analytical and problem-solving skills, ANSI SQL, UNIX/Linux CLI interactions, data warehouse usage and concepts, private/public cloud deployments, Hadoop, distributed systems, and storage • Expertise with Kubernetes platforms such as EKS, AKS, GKE, and OpenShift • Experience in customer-facing technical roles • Prior experience with Trino or Presto is desirable • Strong communication skills and ability to respond dynamically to real-time questions • Excellent verbal and written communication skills • Desire to work in a fast-paced startup environment with cutting-edge technologies

🏖️ Benefits

• Competitive pay • Attractive stock grants • Flexible paid time off • Supportive work environment • Inclusive and diverse culture • Opportunity and freedom to realize potential • Career ownership and meaningful change