Sales Specialist

Job not on LinkedIn

🔥 5 minutes ago

🇳🇬 Nigeria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stay Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

📣 Marketing

💼 Consulting

🤝 B2B

Marketing • Consulting • B2B

Stay Group is a digital services firm based in Kyiv, Ukraine. Stay Group provides a mix of digital and affiliate marketing, software development, customer care, data analysis, and IT consulting services. The company emphasizes scalable software solutions and analytics-driven marketing, and lists a modern tech stack (Vue. js, Node. js, PostgreSQL, BigQuery, Redis, Kafka, Docker, AWS, Cloudflare, Tableau). Stay Group appears to operate as a service provider for other businesses and promotes career opportunities in marketing, tech, and customer-facing roles.

📋 Description

• Contact players via phone, email, and messengers to establish rapport and build long-term relationships. • Maintain regular communication with both active and inactive players. • Provide personalized assistance and relevant information based on each player's needs and activity. • Conduct follow-ups and proactively maintain communication with assigned players. • Send targeted email and SMS campaigns in line with approved communication strategies and promotional plans. • Guide new players through the onboarding process and support them during their first interactions with the brand. • Encourage players to make their first and subsequent deposits and maintain ongoing engagement with the brand. • Proactively contact dormant and inactive players to encourage reactivation. • Identify player needs, expectations, and potential issues and provide an appropriate solution or communication approach. • Build long-term relationships with players and contribute to player retention and overall experience. • Present and promote relevant offers, bonuses, and promotions to players. • Recommend offers based on the player's profile, activity, and eligibility. • Clearly communicate promotional terms and conditions. • Use a personalized sales approach to increase player engagement and encourage further activity. • Balance player needs and satisfaction with the commercial objectives of the brand. • Accurately record all player interactions, including calls, emails, SMS, messenger communication, and follow-ups in the CRM. • Keep player information and communication history up to date. • Track player responses and engagement to identify opportunities for further communication. • Follow established workflows, communication guidelines, and quality standards. • Collaborate with other teams when a player request or issue requires additional support.

🎯 Requirements

• Previous experience in Sales, Customer Support, Retention, VIP, Player Engagement, or a similar customer-facing role. • Strong communication and relationship-building skills. • Confidence in communicating with customers via phone, email, and messengers. • Customer-oriented approach and the ability to adapt communication to different types of players. • Proactive attitude and a strong focus on results. • Ability to work with a high volume of customer interactions while maintaining quality and personalization. • Strong attention to detail and responsibility when working with customer information. • Experience working with CRM systems. • Ability to organize your work independently and follow established processes and communication guidelines. • Previous experience in iGaming, online casino, gambling, or a similar industry will be an advantage.

🏖️ Benefits

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options. • Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results. • Corporate English speaking club: improve your English proficiency with regular practice and expert guidance. • A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued. • Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel. • Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.