Customer Success Specialist, German

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Strada

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

Strada is a global services company specializing in providing people-first solutions designed to enhance workforce management through technology. With over 30 years of experience and coverage across 180+ countries, Strada offers a range of services including global payroll solutions, HR and benefits administration, and expert guidance on platforms such as Workday and SAP. The company focuses on optimizing employee performance and operational efficiency, helping organizations transform their HR functions by leveraging AI and advanced technology.

📋 Description

• Demonstrate the value of Strada solutions, products and offerings to prospects and clients through engaging, relevant and high quality demos • Participate in meetings with clients to discuss and analyze their requirements then suggest appropriate solutions • Create tailored demo in line with client requirements • Ensure live demo environments are configured, tested & prepared in readiness for demo delivery to clients • Plan and schedule demos with the relevant resources within SLAs • Work with the solutions and product teams to develop the Strada suite of customer engagement practices and tools, to deliver the ultimate experience to clients and prospects throughout the customer journey

🎯 Requirements

• 3-5 years client facing experience ideally within a sales environment • 3-5 years of relevant HR/Payroll industry experience • Preferred experience working with HR/Payroll software & solutions (i.e. SuccessFactors, Workday, SAP Payroll) • Degree in Business Administration, Information Systems or equivalent preferred • Fluent German speaker (Professional proficiency) • Fluent English speaker (Professional proficiency) • Excellent written and verbal communication skills • Assertive communicator to convey information in a clear, structured and diplomatic manner • Confidence and experience in client facing situations • Positive, problem-solving attitude • Ability to organize work and priorities to meet deadlines with limited supervision • Ability to work autonomously while having a strong sense of commitment to team and department • Demonstrate flexibility and the ability to work in a pressurized environment • Capacity to work in a global remote team

🏖️ Benefits

• health coverage • wellbeing programs • paid leave (vacation, sick, parental) • retirement plans • learning opportunities