Technical Support

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Sungrow Power Supply Co., Ltd.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1997

⚡ Energy

🔧 Hardware

🚗 Transport

Energy • Hardware • Transport

Sungrow Power Supply Co. , Ltd. is a leading global provider specializing in the manufacturing and distribution of photovoltaic (PV) inverters, energy storage systems (ESS), and floating solar power systems. The company offers solutions for residential, commercial, and utility-scale solar energy needs, including advanced inverter technology and liquid-cooled energy storage systems. Sungrow is also recognized for its innovative electric vehicle (EV) charging solutions and has a significant presence in the floating solar power domain. Their products and solutions cater to a wide range of regions worldwide, aiming to enhance energy efficiency, reliability, and sustainability.

📋 Description

• Provide technical support to Sungrow’s customers across Europe. • Explain technical topics clearly and educate customers. • Handle a wide range of requests with professionalism and empathy. • Engage with cross-functional and international teams to enhance project delivery.

🎯 Requirements

• Customer service and customer support skills, with the ability to handle a wide range of requests with empathy and professionalism. • Excellent communication skills, including strong phone etiquette, fluency in French (spoken and written), and the ability to explain technical topics in a clear and educational way. • Strong interest in energy storage systems (BESS), electricity, or renewable energy; previous experience in an industrial or technical environment is a plus. • A Bac+2 degree or higher in Electrical Engineering, Power Electronics, Automation, Energy Engineering, Renewable Energy, or related fields. • Professional proficiency in both English and French, written and spoken. • Mandarin is considered a strong advantage. • Comfortable using Excel, PowerPoint, and project tracking tools.

🏖️ Benefits

• A structured learning experience in project delivery within renewable energy and energy storage. • Hands-on experience working with cross-functional and international teams. • A strong foundation for future careers in project delivery, commissioning, service management, or renewable energy infrastructure.