Account Management Specialist

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Sunroom Leasing

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Sunroom Leasing is a pioneering leasing brokerage that revolutionizes the rental experience for property managers and investors. By combining cutting-edge technology with the expertise of leasing professionals, Sunroom enables clients to efficiently rent out single-family homes while maximizing their investment potential. They provide full-service leasing that includes property setup, marketing, renter support, application processing, tenant screening, and more, ensuring a seamless process that reduces the burden on property managers.

📋 Description

• Support onboarding for new partners, ensuring smooth implementation and adoption • Manage a portfolio of small-to-mid-sized accounts with guidance from senior team members • Respond to partner inquiries and proactively identify opportunities to improve client experience • Monitor account health metrics and flag risks or expansion opportunities • Assist with revenue growth initiatives • Collaborate with product and engineering teams to communicate client feedback • Maintain accurate CRM documentation and reporting • Contribute to improving internal processes as the company scales

🎯 Requirements

• 1–3 years in SaaS account management, customer success, client services, or a related customer-facing role • Experience managing smaller accounts or supporting senior team members in a client-facing capacity • Comfortable working toward retention, adoption, and revenue goals • Energetic, proactive, highly coachable, and team-oriented • Clear and professional communication with external partners and internal teams • Strong writing skills for concise emails and documentation • Organized and detail-oriented when managing multiple accounts and tasks • Comfortable learning new systems and communicating with product and engineering teams • Own laptop/computer and stable internet connection

🏖️ Benefits

• Learning opportunities • Cross-functional collaboration • Opportunity to grow into a more senior role over time