Sales Support Representative

Job not on LinkedIn

🔥 1 hour ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SuperStaff

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

💼 Consulting

🛍️ eCommerce

🎯 Recruiter

Consulting • eCommerce • Recruitment

SuperStaff is an outsourcing provider with talent hubs and call centers located in the Philippines, Colombia, and the United States. They specialize in building fully engaged leased teams and providing customized BPO solutions. Their services include multilingual support, customer service outsourcing, recruitment process outsourcing, e-commerce outsourcing, and knowledge process outsourcing. With a focus on cost-efficiency and scalable processes, SuperStaff helps businesses expand their talent pools, reduce operational costs, and improve performance across various functions. Their commitment to transparency and high performance drives their partnerships with global businesses.

📋 Description

• Maintain and update customer information, including contacts, phone numbers, emails, and notes. • Make outbound calls to enhance the customer experience and strengthen client relationships. • Answer inbound customer calls and provide timely assistance. • Update customer notes and templates and generate quotes. • Provide administrative support to the Sales team. • Assist with order entry and ensure information is accurate and complete. • Coordinate with Sales, Operations, administrative teams, contractors, installers, and other stakeholders. • Help address installation or project-related concerns and coordinate appropriate solutions. • Communicate with installers or property representatives on behalf of Sales/Operations when needed. • Provide timely information and support to the Sales team. • Work closely with Sales and Installation teams to support timely project completion. • Help ensure the quality and accuracy of customer orders and project information.

🎯 Requirements

• High school diploma or equivalent; additional education in office administration or a related field is a plus. • Experience in sales support, customer service, or a similar role. • Experience using CRM systems, order management tools, or data-entry software. • Proficiency in Microsoft Office, particularly Word, Excel, and Outlook. • Strong verbal and written communication skills. • Excellent attention to detail and accuracy, particularly when handling customer information, orders, and pricing. • Ability to multitask, prioritize, and work effectively in a fast-paced environment. • Comfortable following verbal and written instructions. • Strong customer-service mindset and ability to build professional relationships. • Good math and reasoning skills. • Team player with energy, confidence, and a willingness to take ownership of tasks. • Strong commitment to quality and accuracy.

🏖️ Benefits

• HMO with 1 free dependent upon hire • Life Insurance • 10% Night Differential • 20 PTO credits annually • VL and SL cash conversion • Annual Performance-Based Merit Increases and Employee Recognition • Great Company Culture • Career Growth and Learnings • Weekend off