
1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
🕒 July 18
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1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
• Write and improve website copy including homepage content, procedural pages, doctor bios, Google Business Profile content, and patient review intro copy • Execute content strategies developed by SEO Analysts using compelling, accurate, and SEO-optimized writing • Craft content that communicates each client’s practice and specialty in clear, approachable language • Conduct research and competitive analysis to ensure accurate, differentiated, and high-quality content • Thoroughly proofread and self-edit all work before submission • Apply SEO best practices and integrate target keywords naturally and strategically • Receive content briefs and customer questionnaires for content projects • Track projects and workflows in JIRA and HubSpot • Meet turnaround timelines of 1 week for time-sensitive requests and 2 to 3 weeks for standard requests • Communicate proactively with supervisors and stakeholders when timelines are at risk • Collaborate directly with clients on complex projects or special requests to understand goals, brand, target audience, and practice details • Maintain a professional, service-oriented approach in client-facing interactions
• At least 6 months of experience in medical industry • 1-2 years experience in content writing • Understanding of SEO best practices and experience integrating them into copywriting • Strong storytelling ability for homepage copy, bios, and patient-facing content • Experience creating content for SEO and/or digital marketing campaigns • Ability to manage multiple projects simultaneously and adapt as priorities shift • College-level degree in English, Communications, or a related field • Previous experience writing for a dental or medical marketing agency • Certified Medical Content Writer (CMCW) certification • Knowledge of the dental industry
• Remote work setup • BYOD (Bring Your Own Device) • Work-from-home workstation requirements provided • Full-time salary employment • Equal Employment Opportunity employer
Apply Now🕒 July 17
SEO Content Writer creating SEO-optimized dental and medical website content for SupportNinja clients. Researching, proofreading, managing JIRA and HubSpot workflows, and collaborating with SEO teams and clients.
🇵🇭 Philippines – Remote
💰 $500k Seed Round - SupportNinja on 2015-04
⏰ Full Time
🟢 Junior
✏️ Content Writer
🚫👨🎓 No degree required
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