Sutherland
10,000+ employees
Founded 1986
🏥 Healthcare
🛡️ Insurance
✈️ Travel
💰 $300M Secondary Market on 2014-10
Healthcare • Insurance • Travel
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
Customer Service Representative
🔥 0 minutes ago
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Sutherland
10,000+ employees
Founded 1986
🏥 Healthcare
🛡️ Insurance
✈️ Travel
💰 $300M Secondary Market on 2014-10
Healthcare • Insurance • Travel
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
📋 Description
• Respond to incoming calls related to student inquiries • Assist families and schools participating in the scholarship program • Handle questions about scholarship applications and funding status • Ensure questions are answered and callers are satisfied • Ensure students are registered
🎯 Requirements
• Excellent verbal and written communication skills • Strong multitasking abilities • Fluency in English • Drive to solve problems and meet goals • Familiarity with Microsoft Office tools • Experience in customer service • Excellent wired internet connectivity • Reliable, hard-wired internet service • Quiet, distraction-free, secure place to work
🏖️ Benefits
• All equipment provided • Remote work / work from home • Confidential handling of applicant information according to EEO guidelines
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