Senior Account Manager

🕒 October 7, 2025

🏄 California – Remote

🏄 California – Remote

💵 $117k - $190k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Swiftly, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

🚗 Transport

💰 Private Equity Round on 2020-12

Transport • Software

Swiftly, Inc. is a company that specializes in enhancing public transit through a comprehensive data platform. Their services focus on improving real-time passenger information, operational efficiency, and predictive insights for transit agencies. With a digital platform that supports transit management, Swiftly provides tools to optimize scheduling, planning, and customer service in public transport. The company aims to streamline the flow of information and enhance the decision-making process for transit operators to boost the overall passenger experience.

📋 Description

• Develop an upsell/retention strategy for midsize to large complex customer transit agencies • Own the upsell pipeline from marketing qualified lead to close • Build your own strategy to drive pipeline development throughout your book of business (our customer base) • Develop and maintain account plans for key accounts • Work with marketing to develop customer-focused collateral and execute campaigns • Achieve/exceed quota expectations • Develop business proposals and deliver Executive Business presentations to agency leadership and executives that prove ROI • Lead demonstrations/trainings of the full Swiftly platform • Work with agency decision-makers to identify budget and procurement paths • Manage competitive and noncompetitive procurement for both upsells and renewals (including responding to RFPs, writing sole source justification, and navigating cooperative purchasing agreements) • Attend conferences, onsite agency visits, and other events to meet customers, build relationships, represent Swiftly as a thought leader, and move deals forward • Work collaboratively with all cross-functional departments to provide a constant loop of feedback on our competition, market, and customers • Develop and maintain Success Plans for customer base

🎯 Requirements

• 2-5 years of quota-carrying SaaS experience in the public sector • A track record of meeting and exceeding quota and pipeline expectations • A strong ability to listen to various stakeholders and synthesize relevant information • Persistence and the ability to find creative ways to communicate value to customers • Strong intuition and ability to thrive with minimal direction: you can ideate and execute a plan effectively, think strategically, and balance multiple competing priorities • Exceptional organizational skills, with the ability to multitask a high volume of opportunities at all times • Excellent communication and a proven ability to work cross-functionally • Experience working with public transportation or passionate about the future of transportation, mobility, and cities, with an interest in the role of transportation technology

🏖️ Benefits

• Competitive salary • Equity compensation for every employee • Medical, Dental and Vision • Retirement with Employer Match • Flexible Spending Account (FSA) • Home office setup reimbursement • Monthly cell/internet reimbursement • Monthly "Be Well" stipend • Flexible PTO with a recommended minimum • Flexible work environment • 16 paid holidays, including holidays in months without US national holidays • 8 fully paid weeks of leave for child birth/adoption