Customer Relationship Manager

🕒 March 6

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $120k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Tech Soft 3D

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1996

🤝 B2B

🔌 API

🥽 AR/VR

B2B • API • AR/VR

Tech Soft 3D is a software company that provides developer-focused SDKs and tools for building engineering and CAD applications, including 3D modeling, visualization, CAD translation, simulation, and AR/VR/XR solutions. The company delivers enterprise-grade libraries and products (HOOPS, SpinFire, etc. ) for integrating CAD viewing, conversion, and visualization capabilities into professional engineering, manufacturing, and design applications. Tech Soft 3D primarily serves other businesses and developer teams with B2B SDKs, APIs, and enterprise software solutions.

📋 Description

• Build & Grow Your Pipeline • Prospect new opportunities through phone, email, virtual, and in-person meetings • Qualify inbound leads and convert them into strong business opportunities • Profile customers and conduct market research to identify growth potential • Drive Strategic Sales • Confidently address technical objections and articulate product architecture advantages • Identify decision-makers and cultivate lasting relationships • Analyze usage patterns to uncover upsell opportunities, including enterprise solutions • Meet and exceed ambitious sales goals • Deliver Value Beyond Licensing • Move beyond traditional sales approaches to offer comprehensive, customer-focused solutions • Innovate and test new outreach and engagement strategies • Collaborate cross-functionally with Sales, Marketing, and Finance • Own Your Territory Performance • Manage and optimize your CRM sales funnel for accuracy and conversion • Provide weekly updates, forecasts, and quarterly projections • Monitor market trends, competition, and pricing insights • Represent Tech Soft 3D at tradeshows, conferences, webinars, and user events • Travel 30-35% of the time to meet clients, assess their needs, and strengthen partnerships.

🎯 Requirements

• 5+ years of sales experience, preferably selling to manufacturers or advanced technical software and service solutions (or equivalent software development experience) • Proven ability to negotiate effectively and address both technical and business requirements • Strong track record of prospecting and closing • Confident engaging stakeholders at all levels, including Director and executive leadership • Deep product knowledge with compelling presentation skills • Excellent written and verbal communication skills • Highly self-motivated, organized, and able to manage multiple priorities independently • Flexible, proactive, adaptable, and results-driven • Bonus Points If You Have: • Experience selling CAD/CAM, PLM, ERP, MES, or QMS software solutions • Experience working within an international company • Strong industry network and market insight

🏖️ Benefits

• Robust medical, dental and vision plans for employees, spouses/domestic partners, and dependents • Life insurance coverage • Retirement savings • Exceptional paid time off • Holidays • 12 weeks’ paid parental leave • Paid sabbaticals every few years • Fun culture • Relaxed and inclusive environment • Awesome leadership • Continuous learning • Flexibility in daily schedule • Charitable donation matching program • Home office reimbursement program (and monthly internet) • Amazing employee recognition program (winners get an all-expense trip to somewhere in the World!) • Authentic workplace where you can truly be yourself