CRM Consultant

Job not on LinkedIn

🕒 May 27

🏢🏡 São Paulo – Hybrid

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of MOTZ

MOTZ

WebsiteLinkedIn

1 - 10 employees

Founded 2016

Techno label, events and webzine ran by Irish girls in Berlin, London and Dublin.

📋 Description

• Ensure governance of HubSpot CRM and other tools that support lead qualification and conversion processes, aligned with commercial needs. • Create objects, properties, workflows and automations with a systemic, integrated view of the commercial/sales process. • Map and optimize customer relationship processes, ensuring alignment with the needs of each segment and maximizing results. • Define and develop management reports in coordination with leadership, ensuring data accuracy for strategic decision-making. • Train new operators, guiding them in the execution of processes and routines relevant to each role. • Monitor and implement process improvements, correcting issues and proposing solutions to increase operational efficiency. • Create individualized reports to track operator performance, providing analytical visibility to support decision-making. • Design relationship campaigns aimed at converting new drivers, increasing trip frequency and reactivating inactive users. • Represent the area with suppliers and identify new technological tools that improve performance.

🎯 Requirements

• Bachelor's degree in Business Administration, Commercial Management or related fields. • Minimum of 2 years working with CRM methodology in HubSpot. • Experience managing sales funnels, sales workflows and producing reports. • Experience with Agile methodology and BPMN (Business Process Model and Notation) for projects and processes. • Experience in data analysis. • Advanced Microsoft Office skills. • Experience with omnichannel tools. • Ability to adapt to dynamic environments.

🏖️ Benefits

• Flexible meal and food allowance (use as you wish; not deducted from vacation pay). • Health insurance (for you and your dependents). • Dental insurance (for you and your dependents). • Two monthly sessions with a psychologist at no cost. • Two monthly sessions with a nutritionist (covered by Motz). • Discounts at pharmacies nationwide. • Wellhub (resources for your health and well-being). • Wellness Moment (weekly workplace exercise sessions to keep you active). • Life insurance. • Variable compensation based on role and achievement of targets. • Discounts at universities to support career development. • Partnership with a language school to help you develop a second language. • Partnership with an amusement park (enjoy a day out with loved ones). • Travel at reduced rates through our partner travel agency. • Exclusive discounts on car rentals.

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