Senior Product Manager – API

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Tekmetric

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 Venture Round on 2022-03

Tekmetric is a management software designed for auto repair shops. Businesses can easily create customer profiles, schedule customer appointments, perform digital vehicle inspections, upload photos, build repair orders with built-in labor guides, manage inventory, track parts, monitor job workflows, set custom labor rates, shop fees, and taxes, send texts and emails to customers, measure job profitability, gross sales, technician hours spent, and more. By leveraging data, shops of all sizes can improve efficiency, productivity, and profitability.

📋 Description

• Drive the planning and execution of product initiatives from concept to launch, ensuring alignment with business goals and market trends. • Develop a deep understanding of the Auto Repair domain in order to best identify new product opportunities for our core users. • Combine a deep understanding of the problem space with generative AI solutions to help customers do their jobs better and faster. • Deeply understand our core users’ JTBD, concept testing, and usability testing into an iterative development process. • Work with design, engineering, product marketing, and sales teams to align on product vision, strategy, go-to-market plans, pricing, packaging, and business priorities. • Ensure products meet users’ unmet needs while mitigating business risks in value, feasibility, and usability. • Build products with business outcomes in mind then measure if those outcomes showed up. • Define and communicate the long-term vision of the product area you own and translate that into executable roadmaps. • Educate sales, support, and consulting teams on new technology, ensuring they can sell, troubleshoot, and use it effectively. • Define and drive the vision, roadmap, and go-to-market strategy for Tekmetric's API as a standalone product — including developer experience, versioning, and partner enablement. • Treat the API as a growth lever; identify integration opportunities with third-party platforms and partners, and work closely with sales and partnerships to expand the API ecosystem.

🎯 Requirements

• 5+ years in product management, preferably in enterprise-level software-as-a-service. • Demonstrated experience owning and shipping API products — including defining API contracts, working with developer audiences, and managing the full API lifecycle (versioning, deprecation, documentation, and partner onboarding). • 2+ years of experience working with and delivering GAI or ML solutions to market. • Hands-on experience with product analytics software (e.g., Amplitude, Mixpanel, FullStory, Heap, Pendo) is preferred. • A pragmatic leader with a growth mindset, capable of driving both strategy and fast-paced execution. • Ability to establish business cases, validate hypotheses, and grow features from inception to market scalability. • Passion for constant optimization and improvement, with a steady focus on customer experience. • Proven success influencing peers across cross-functional teams in a high matrixed and global organization environment. • Strong executive presence and excellent communication skills.

🏖️ Benefits

• Enjoy the flexibility of remote work • Competitive base salaries that reflect your value. • Generous Paid Time Off, because we know you do your best work when you're well-rested. • Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. • Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. • Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. • Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. • Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. • After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. • Keep growing with support for continuing education - we’re invested in your development.