Sales Development Representative, Dutch Speaking – Google Ads Products

🕒 April 22

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🤝 B2B

🎯 Recruiter

B2B • Business Services • Recruitment

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Make outbound customer calls to promote and sell services. • Create, maintain, and update a customer database with complete information. • Consolidate and build the customer base. • Record outbound call history and customer responses in detail. • Ensure consistent customer follow-up. • Monitor competitors’ products or services and develop selling strategies. • Handle customer needs and inquiries.

🎯 Requirements

• Language Skills: C2 level of Dutch (French as a plus) with good English skills. Multilingual abilities are a plus due to the multilingual nature of the Benelux market. • 20 months sales experience is preferred. • Strong capability to manage tasks autonomously and achieve goals without constant oversight. • CRM Experience: strong CRM experience, capable of effectively utilizing CRM tools to enhance customer engagement and drive sales. • Communication Skills: strong communication skills, capable of effectively conveying information and engaging stakeholders at all levels. • Goal-Driven: comfortable in a goal-driven environment and attaining goals with a broader team. • Presentation Skills: good communication and presentation skills, both written and verbal. • Proactive Attitude: goal-oriented, self-motivated individual who is confident and proactive. • Team Collaboration: able to work independently within a team environment. • Business Acumen: strong business acumen, capable of understanding complex business environments and making informed decisions. • Proficient in conducting competitor analysis and offering insights to support strategic decision-making • Customer Focus: customer-driven and focused on providing a good customer experience. • **Specialized Skills for the Benelux Market:** • Market Understanding: clear understanding of the Benelux market, including cultural nuances and business practices. • Strategic Thinking: capability to identify and target companies with growth potential. • Problem-Solving: complex problem-solving skills to navigate complex contexts. • Analytical Skills: proficiency in analyzing market trends and customer data. • Relationship Building: ability to build and maintain relationships with key stakeholders in the Benelux market. • Ability to unlock substantial opportunities within a market brimming with potential for expansion • Benelux cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients. • Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers. • Demonstrate a strong understanding of the existing digital marketing ecosystem in each Benelux country and be able to position Google Ads as a valuable and integrated solution. • Ability to manage more sophisticated questions about ROI and integration with other platforms. • Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities. • Ability to tailor outreach strategies that respect and address client’s high focus on data privacy and protection. • **Desirable Skills** • Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality • Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals • Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums. • Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions • Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration • Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights • Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions • Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

🏖️ Benefits

• Full-time (39 hours/week) hybrid position in Barcelona • Salary of 25.330€ gross/year + up to 4.470€ gross/year in bonus. • Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project. • Relocation package support. • Private Health Insurance. • Continuous skill development and certifications. Specific sales training. • Clear career growth opportunities supported by coaches and a motivating team environment. • Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture. • Prime office location at the World Trade Center, Barcelona, surrounded by the sea.