Bilingual Software Product Owner

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TELUS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

📡 Telecommunications

⚕️ Healthcare Insurance

🔐 Security

💰 $500M Post-IPO Debt on 2023-03

Telecommunications • Healthcare Insurance • Security

TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.

📋 Description

• Manage a complex backlog for a large team and ensure alignment with product strategy, technical roadmap, and business objectives • Translate business needs, customer feedback, and product priorities into clear user stories, acceptance criteria, and backlog items • Define sprint objectives and support the team in progressive delivery during each iteration • Actively participate in SAFe/Agile ceremonies — cycle and iteration planning, backlog refinement, demos, and inspect/adapt activities • Collaborate closely in tandem with another SPO — share the vision, decisions, and responsibility, ensuring clear roles and constructive synergy • Facilitate cross-functional collaboration — coordinate business analysts, developers, and QA testers toward a common objective • Ensure backlog clarity and readiness — items well understood, properly sized, sequenced, and ready for delivery, broken down into small deliverable increments • Make informed decisions and provide clear priorities to the development team • Navigate technical debt while innovating — balance refactoring needs (modernization, quality) with new feature requests • Support alignment of expectations regarding testing, quality, usability, and delivery across teams • Validate and deliver quality — verify that work meets acceptance criteria and customer expectations • Prepare the team's future — document processes, train talent, and establish foundations for progressive transition toward autonomy • Identify and resolve risks, dependencies, and blockers by collaborating with stakeholders • Promote continuous improvement and contribute to Agile maturity within the team.

🎯 Requirements

• Fluency in French and English, oral and written • 3+ years of experience as a software product owner, Scrum Master, or similar Agile role • Demonstrated experience managing large backlogs (50+ items) or multi-team Agile leadership • Experience managing and prioritizing a team backlog (Jira, Azure DevOps, or equivalent) • Experience participating in PI planning or similar cross-team planning activities • Interest or experience in actuarial science, pension plans, insurance, or financial services — OR a very strong ability to learn rapidly in a complex and highly specialized technical field • Good understanding of Agile delivery practices • Good understanding of the software development lifecycle, quality practices, and product delivery • Ability to translate customer needs into clear user stories and acceptance criteria • Ability to balance business value, technical feasibility, risk, and delivery capacity when prioritizing work • Ability to clearly connect business objectives to backlog priorities • Learning capability: You demonstrate curiosity and learn quickly while recognizing the expertise of those around you • Clear communication: You communicate effectively with stakeholders (business teams, Dev, QA, UX) • Facilitation and alignment: You create consensus between different perspectives and encourage the team to contribute to decisions • Co-leadership collaboration: You are comfortable working in tandem — sharing the vision, decisions, and responsibility without friction or role ambiguity • Product ownership: You demonstrate strong accountability toward quality, customer value, and results • Complexity management: You naturally organize and structure a large group (20+ people) with clarity and rigor.

🏖️ Benefits

• We foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. • We offer accommodation for applicants with disabilities, as required, during the recruitment process.