Lifestyle Manager – Travel & Tourism Agent

🕒 April 7

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Ten Lifestyle Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🤝 B2B

🏢 Enterprise

B2B • Travel & Lifestyle Management • Enterprise

Ten Lifestyle Group is a global lifestyle and travel service company that provides concierge services to high net worth individuals and corporate clients. Founded in 1998, Ten offers personalized assistance by connecting members with the best hotels, restaurants, shows, and events around the world. The company works with major financial institutions, premium brands, and corporates to enhance customer engagement and retention through exclusive services. Ten's expertise in travel and lifestyle management supports digital transformation initiatives and boosts metrics like Net Promoter Score for its clients. As a publicly-listed company on the London Stock Exchange, Ten also offers private membership services and manages over 50 corporate loyalty programs worldwide.

📋 Description

• Design and manage bespoke travel experiences for our members. • Conduct detailed consultations with high-net-worth members to understand their preferences and expectations. • Create personalized itineraries featuring luxury accommodations, exclusive experiences, and premium transportation. • Leverage strong supplier relationships to secure competitive, high-value solutions. • Provide expert insights on destinations, trends, and new opportunities. • Manage bookings, documentation, and internal records with accuracy and efficiency. • Ensure excellence in service throughout the travel lifecycle, professionally resolving any issues that arise. • Proactively promote Ten’s other lifestyle services, including dining, events, and special occasions.

🎯 Requirements

• Experience in leisure travel consultancy or a similar role. • Experience with GDS systems (Amadeus preferred; Sabre will also be considered). • Advanced English (C1) – excellent written and verbal communication skills. • Experience creating international or multi-destination itineraries. • Strong organizational skills and the ability to manage multiple demands simultaneously. • Passion for travel, destinations, and personalized service. • Experience with luxury travel, premium clients, or concierge services (preferred). • Knowledge of European destinations and global tourism trends (preferred). • IATA certification (preferred). • Experience working with luxury DMCs or premium suppliers (preferred).

🏖️ Benefits

• Compensation commensurate with the level of excellence required by the role • Quarterly bonus, meal allowance/voucher, home office allowance, medical and dental plans, and referral bonus (Employee Referral Program). • Hybrid work model (2 days in-office per week), supporting better work-life balance. • Paid sabbatical: 1 month every 5 years of service, separate from regular vacation days. • Working Holidays: the opportunity to travel and work from anywhere in the world, adding new experiences. • Employee discounts: access to excellent travel and entertainment benefits, same as our members. • A global, dynamic, and inclusive environment, with diversity as a core pillar. • Real opportunities for career growth in a constantly evolving international company.