Client Administrator

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🔥 1 hour ago

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Logo of The SSI Group

The SSI Group

11 - 50 employees

Founded 2006

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

The SSI Group is a boutique headhunting and recruiting agency with over a decade of experience. SSI specializes in recruitment, executive search, talent management, talent acquisition, and HR transformation. They serve premier clients globally across Asia Pacific, Middle East, Europe/CIS, and the Americas. SSI emphasizes deep research capabilities, a vast international candidate network, and close partnerships with client in-house teams to deliver a complete employer experience and fill challenging, critical roles.

📋 Description

• The Client Administrator is responsible for executing and supporting day-to-day client operations across SSI’s healthcare revenue cycle SaaS platforms. • This role bridges client support and client management by ensuring accurate operational execution, reporting, and revenue cycle workflows. • Execute daily tracking across eligibility (270/271), claims (837), rejections (277), and remittance (835). • Monitor operational performance and identify issues or anomalies. • Ensure timely and accurate processing of client transactions. • Generate and maintain client reports, dashboards, and KPIs. • Analyze denial rates, rejection trends, and throughput metrics. • Identify opportunities for automation and workflow optimization.

🎯 Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, or related field. • 3–5 years of experience in healthcare revenue cycle and provider operations. • Experience with reporting tools, Excel, and/or BI platforms. • Working knowledge of ANSI X12 EDI transactions (270/271, 837, 277, 835). • Familiarity with SaaS platforms, system configurations, and data workflows. • Must be able to proficiently read and write in English.

🏖️ Benefits

• The SSI Security-First Mindset • Information security and data protection is a shared responsibility • Background checks and drug test required.

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