Account Executive

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September 20

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The GBS Group

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Transport • Aerospace • Defense

The GBS Group is an engineering firm that provides custom engineering, automation, and lifecycle solutions for military, maritime, rail, and transportation sectors. With expertise in ship maintenance, modernization, and design for the maritime industry, the company also delivers technology solutions for modern transportation systems and powers naval and defense operations. The GBS Group emphasizes reliability, application engineering, and the development of software applications, controls, automation, and monitoring solutions. Their core operational divisions include Rail, Maritime, and Federal services, serving clients such as the US Navy and the US Coast Guard. The GBS Group is dedicated to hiring veterans and is recognized for its equal employment opportunity practices.

51 - 200 employees

🚗 Transport

🚀 Aerospace

📋 Description

• Act as the main point of contact for clients throughout the service delivery process, ensuring clear, proactive, and timely communication. • Coordinate with internal teams (Billing, Accounting, Taxes) to ensure cohesive and smooth service delivery. • Build and nurture long-term client relationships; understand client goals and needs. • Oversee and manage company incorporation process for clients. • Monitor and track compliance deadlines (annual reports, federal reports) to minimize penalties. • Advise clients on regulatory changes and ensure appropriate compliance actions. • Assist in preparation and filing of incorporation and compliance documents. • Coordinate periodic client check-in meetings and facilitate introduction to Tax Accountant for tax return preparation. • Proactively engage current clients to ensure satisfaction and identify upsell opportunities for additional solutions and compliance services. • Monitor and analyze operational processes to identify improvements and streamline procedures. • Track service completion and follow up with clients to confirm delivery and timelines. • Anticipate and address service delivery issues, escalating as needed to ensure timely resolution. • Educate business owners on compliance best practices and provide templates/training materials. • Assist with administrative functions related to start-ups and support other departments as required.

🎯 Requirements

• Bachelor’s degree in Business Administration, Economics, Finance, Accounting, International Business, or a related field. • Advanced level of English & Spanish, both written and verbal. • Intermediate Google Apps & Microsoft Office skills (Outlook, Word, Excel, PowerPoint). • Strong research and analytical skills. • Exceptional interpersonal and problem-solving skills. • Prior experience working in a tax or accounting firm preferred but not required. • Proven sales and retention experience; ability to identify upselling opportunities and promote additional services to current clients. • Strong customer service skills and ability to build/maintain positive client relationships. • Problem-solving & critical thinking skills. • Good decision-making and proactive communication skills. • Operational efficiency mindset and ability to streamline processes. • High attention to detail and adaptability in a fast-paced environment.