Account Manager

March 19

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The Mill Adventure

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“When the winds of change blow, some people build walls and others build windmills.” – Chinese proverb

Technology • Casino • iGaming • Gambling • Gaming Operations

11 - 50

Description

• Own the relationship between the company and the partners • Provide Project Managers, Product Owners, and Tech with customer feedback and requests through relevant channels • Coordinate projects and activities for partners, within the company • Coordinate and communicate roadmaps, roll-out of system integrations, product features, promotional tool and back-end and front-end releases to partners • Educate and train new and existing partners for systems, tools and features available • Track and report on account status on a regular basis for relevant KPIs • Follow up on partner's projections and results • Coach and challenge our partners, always being a step ahead and identifying improvement areas • Manage, maintain and inform of news, game release schedule, access, promotions, and marketing material to partners via relevant channels • Contribute to business discussions around the company's day-to-day operations and long-term strategy

Requirements

• Relevant iGaming experience • Very strong account management skills • Strong ownership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence • Experience of working with a CRM or Business Intelligence tool is a plus • Excellent leadership, communication (written, verbal and presentation), and interpersonal skills • Proven experience as Account Manager and/or Project Manager

Benefits

• A lean, focused company, offering a flexible working environment • The opportunity to work with and learn from a highly skilled, talented team • A great company culture, where accountability is innate, transparency is key, and competency is virtue • Being part of a small, tight-knit, caring community • Work equipment of your choice • Private health insurance • Learning budget • Fitness benefit • Parking/transport or co-working allowance • Company-wide and team-based get-togethers