Language Services Representative, Account Manager

Job not on LinkedIn

🔥 5 minutes ago

🇦🇷 Argentina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

Where this job comes from

Posted on Thermo Fisher Scientific's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Maintain relationships with key internal and external clients • Serve as the initial communication point and own client communication • Gather complex client requirements and triage incoming opportunities/projects • Establish and maintain relationships with internal/external clients and production colleagues worldwide • Gather and analyze new client requirements • Collaborate with production members to assess scope of work and produce cost estimates • Triage client requests and perform handovers to project teams • Advise clients on translation best practices and translation budget guidelines • Help clients and project teams troubleshoot project issues • Identify improvements to existing workflows and processes • Attend client meetings to support future project deliverables • Collect customer satisfaction data and act as an escalation point

🎯 Requirements

• 2 to 5+ years of proven account management experience, preferably in the localization industry • Excellent attention to detail • Proven multitasking, time management, organizational, and attention-to-detail skills • Excellent oral, written, and interpersonal communication skills • Proficiency in MS Office suite • Bachelor's degree or equivalent and relevant formal academic/vocational qualification • Previous experience providing the knowledge, skills, and abilities to perform the job, comparable to 2 to 5+ years

🏖️ Benefits

• Access to resources needed to achieve individual career goals • Opportunity to contribute to research, development, and delivery of life-changing therapies • Work with a global team of 100,000+ colleagues • Diverse experiences, backgrounds, and perspectives valued

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