Azure Integration Platform Support Specialist

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Tieto

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

Consulting • SaaS • Artificial Intelligence

Tieto is a Nordic IT services and software company that helps organizations turn ideas into results by providing AI and data solutions, software products, cloud and software development, and design and consulting services. It serves multiple verticals — including banking (Tieto Banktech), healthcare (Tieto Caretech), industrial/manufacturing (Tieto Indtech), telecom, public sector, energy and paper and fibre — and emphasizes AI, cloud and digital transformation for enterprise customers.

📋 Description

• Proactively monitor the health, performance, and throughput of Azure Logic Apps, Service Bus, API Management (APIM), Event Grid, and Azure Data Factory • Investigate and resolve integration failures, message bottlenecks, and data synchronization issues using Azure Monitor, Log Analytics, and Application Insights • Actively participate in a 24/7 on-call shift rotation to handle critical P1/P2 production incidents outside standard business hours • Manage the lifecycle of APIs in Azure APIM, including securing endpoints and troubleshooting routing issues • Administer Azure Service Bus queues and topics, managing dead-letter queues (DLQs) • Maintain secure connections by managing Managed Identities, Microsoft Entra ID permissions, API keys, and SSL/TLS certificates • Assist with the deployment of integration artifacts across environments (Dev, Test, Prod) using Azure DevOps pipelines • Standardize operational workflows by creating and maintaining technical support documentation and incident runbooks

🎯 Requirements

• 2+ years of hands-on experience supporting Azure Integration Services • Proficiency with Azure Monitor, Application Insights, and Log Analytics • Strong understanding of JSON, XML, REST, SOAP, and AS2 • Familiarity with Microsoft Entra ID, OAuth 2.0, and RBAC principles • Basic experience with Azure DevOps, Git, and PowerShell or Azure CLI • Professional proficiency in English, both written and spoken

🏖️ Benefits

• We offer you professional growth • meaningful projects • open culture • outstanding work-life balance • flexible hybrid work model